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Techcrunch 06 November 2026

Amazon introduces text feature for Alexa

Amazon introduces text feature for Alexa

Amazon has announced that it will soon be possible to send text messages to Alexa to get help with shopping. This feature will be rolled out to millions of users in the coming weeks. This marks an important change in the way consumers can communicate with the voice assistant.

The new feature allows users to ask questions or make specific requests via text, making interaction with the Alexa assistant more flexible. This can be particularly useful in situations where voice commands are impractical, such as in busy environments or public spaces. With this expansion, Amazon seems to be aiming for a more versatile user experience.

The launch of this feature comes after Amazon previously restricted access to certain applications, such as Muse. Despite earlier limitations, Amazon remains committed to innovative solutions that enhance shopping convenience for customers. The introduction of text functionality could contribute to higher customer satisfaction and a more efficient shopping experience.

The adjustment of interaction with Alexa shows that Amazon continues to respond to the changing needs of consumers. By offering a modern communication method, such as text messaging, the company believes that users may be able to ask their questions and look up information more quickly and easily.

Read the full article from Techcrunch.