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Bright 31 October 2026

Problems with Apple's Foldable iPhone

Problems with Apple's Foldable iPhone

Apple recently introduced its first foldable smartphone, the iPhone Duo. However, this launch is not without problems; users report that the inner screen of the phone is breaking at an alarming rate. Many customers are experiencing screen damage, with bright lines and broken pixels as a result.

In response to these issues, Apple has circulated an internal memo to its Apple Stores. This memo provides staff with instructions on the procedures to follow when customers return with a defective iPhone Duo. It is clear that Apple wants to prepare its employees for an increase in customer inquiries and returns concerning this specific model.

The situation underscores the challenges technology companies like Apple face when launching new, innovative products. The success of the iPhone Duo largely depends on the quality and durability of the technology, and the early emergence of such issues can damage Apple's reputation. Customers expect the highest quality from a brand known for its premium products.

It remains unclear how Apple plans to address the issue or if measures have already been taken to improve the quality of the foldable iPhone. This incident could potentially impact future product launches and Apple's strategy regarding foldable technologies.

Read the full article from Bright.